Once you have done this, we will re-issue you with a new card as quickly as we can. In order to change the status to active, you will have to reapply for the credit card account again. Unfortunately, due to banking regulations we are not legally able to change your account's status from cancelled to active. I apologise on behalf of our company for this situation happening. As a result, you will not be able to use the credit card. I regret to inform you that due to a mistake on our computer system, your credit card account with ourselves has been cancelled. And in the below online exercise you will learn by looking at two examples of different types of emails where bad news is being given how to both structure your bad news email/letter (because where you say things is as important as what you say) and some polite English phrases (both formal and less formal) that are used in them. It is also important where you say the things and how you say them. In addition, depending on both the situation and if you are to blame, you can either offer some form of compensation, an alternative or a possible solution to their problem. Provide the person with an opportunity to discuss the situation with you.Explain or provide a reason(s) why either the decision was taken or the thing has happened.Quickly inform the person of the bad news.In my experience, any email giving bad news needs to: But there are ways to prevent that unhappiness turning into resentment or even anger and damaging a relationship or losing a customer. No matter how you write it, people are not going to be happy when reading it. We appreciate your understanding at this difficult time.Giving good news is a very easy thing to do in an email or letter, unfortunately giving bad news isn't.If you still want to come and stay with us for a few days, you are certainly welcome. There is a possibility that the wedding will still take place. We are sorry for any inconvenience this may have caused.unsure about making such a serious commitmentģ Apologize for any inconvenience, and close on a positive note.to think about such an important decision.things we ought to do in our lives before.the stress of the last few months has made us.realized that our love was not strong enough to.problems we thought we could solve with love.not sure that we are right for each other.most important decision we will ever make.felt we were rushing an important decision.as the pressure of the wedding plans began to grow.They feel that they would be more comfortable taking some time to get to know one another a little better.We have become unsure of making such a serious commitment and have decided to take some time to reconsider.Both of us believe that there are things that we ought to do in our lives before we commit to marriage.They feel they are not ready to make such a weighty commitment.There are several issues we feel we need to work through before we make that kind of commitment.thank you for the gift, but I must return it sinceĢ Although unnecessary, you may offer a brief explanation to certain friends.regret to inform you of the cancellation of.regret to inform you that the marriage between.must cancel the invitations to our daughter's wedding.it is with regret that we announce that.have postponed our wedding indefinitely.have decided not to get married at this time.are obliged to cancel the invitations to the wedding of.Just when we thought we had everything in order-chaos. This may come as a surprise, but the wedding train has once again been derailed.I appreciate the check you sent me in the mail, but I must return it.Unfortunately, I must return it because the wedding has been canceled. Thank you very much for the wedding gift you sent.We regret to inform you that the wedding of our daughter, Jane, to Eric Doe has been canceled.Our daughter's wedding, scheduled for July 16, has unfortunately been canceled.Apologize for any inconvenience, and close on a positive note.ġ State directly that the wedding is canceled.Although unnecessary, you may offer a brief explanation to certain friends.State directly that the wedding is canceled.When possible, give the guests ample notice, especially those who have to travel long distances. There is no need to go into great detail about why the wedding is off. Example Letters, Guides and Samples Guides.
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